FAQ

How do I get in touch with you?

You can reach our team on +918591933361 or mail us at connect.mauve@gmail.com

Can I place an order over the phone?

Sure!
Our Customer Care Team is happy to assist you with your order on +918591933361 from 10:00 AM to 7:00 PM IST. 

How can I track my online order?

We will send you an Email with an Order Tracking link once your order is dispatched.  

What payment methods do you accept?

For Domestic orders we accept Major Credit or Debit Cards, Net Banking, UPI & Wallets. 
For International orders you can choose to pay with Major Credit Cards.

How long does the shipping takes?

Delivery Timeline: 7-8 business days for Domestic orders. 10-12 days for International orders.

What location do you deliver in?

We deliver at Domestic as well as International loctaions.

Final shipping and handling charges are calculated based on the product’s size,
value, packaging, and shipping destination and will be displayed at checkout.

Where can I Track the status of my order?

We will send you an Email as well as a whatsapp confirmation with an Order
Tracking link once your order is dispatched.  

Do you offer Cash on Delivery for orders placed online?

Cash on Delivery is available on orders upto INR 10,000